Legal notice
Seller
RINX Co., Ltd.
Representative
Yujiro Miyata, Representative Director
Business Address
Assist Building 9F, 2-11-11 Yotsuya, Shinjuku-ku, Tokyo 160-0004, Japan
Phone Number
0120-944-023
Telephone Hours
10:00–17:00 (excluding Saturdays, Sundays, and public holidays)
Please contact us by email outside these hours.
Email Address
Website
https://dotandz.shop
Sales Price
The price shown on each product page (including tax).
The displayed currency may change automatically according to the customer's location.
The exchange rate and billing currency used at checkout are determined by the relevant payment provider.
Sales Quantity
Stock is limited for each product. Any purchase quantity limit will be stated on the relevant product page.
Charges Other Than the Product Price
• Shipping: Displayed at checkout according to the destination. Domestic shipping within Japan is free.
• Customs duties, import taxes, customs clearance fees, and other local charges arising from international shipping are the customer's responsibility.
• Any fees charged for the selected payment method are the customer's responsibility.
| North America | Approx. JPY 3,600–3,600 |
| Central and South America | Approx. JPY 3,600–6,700 |
| East Asia | Approx. JPY 900–10,200 |
| Southeast Asia | Approx. JPY 3,400–10,200 |
| South Asia | Approx. JPY 6,400–11,500 |
| Europe | Approx. JPY 4,800–5,200 |
| Oceania | Approx. JPY 11,500–11,500 |
| Middle East and Africa | Approx. JPY 6,400–6,700 |
Payment Methods
Credit cards (Visa, Mastercard, American Express, JCB),
Apple Pay, Google Pay, Shop Pay, PayPal
Payment Timing
Payment is confirmed when the order is placed.
The date on which the charge is finalized depends on the payment provider's processing schedule.
Delivery Time
Orders are normally shipped within 3–20 business days after the order and payment have been confirmed.
Delivery time varies according to the destination and customs clearance status.
After shipment, delivery follows the carrier's schedule.
Delivery may be delayed due to weather, international logistics conditions, customs procedures, or similar circumstances.
Delivery Method
Delivery by a carrier designated by the Company
Cancellations, Returns, and Exchanges
1. Returns and Exchanges at the Customer's Convenience
The cooling-off system under Japan's Act on Specified Commercial Transactions does not apply to mail-order sales.
2. If There Is a Problem With the Product
Please contact us within 14 days of receiving the product.
We will provide an exchange or refund only if we determine that the product has an initial defect or was delivered incorrectly.
3. Refund Method
As a rule, refunds are issued to the payment method used for the purchase.
Differences caused by exchange-rate fluctuations, payment fees, customs duties, and similar charges may not be refundable.
4. Refused Delivery or Extended Absence
If an order is returned because the customer refused delivery or was absent for an extended period,
the refund may be reduced by the round-trip shipping costs and any customs duties or fees incurred.
Notice Regarding Product Displays and Descriptions
Product images are for illustrative purposes. The color, specifications, and other details of the actual product may differ.