Refund policy
1. Once a sales contract has been concluded, we do not accept returns, exchanges, or refunds of the product for reasons attributable to the customer. If we supplied any items with the product, those items are included in the term “product” in this section.
2. Notwithstanding the preceding paragraph, we will accept a return, exchange, or refund only if the product is damaged or was delivered incorrectly, provided that all of the following conditions are also met:
(1) The product is unused.
(2) The product's packaging and accessories are returned to the condition in which they were delivered.
(3) You contact us through our designated Contact page within 7 days after shipment of the product was completed.